Returns & Exchanges
At Lost & Found, we want you to be completely satisfied with your discovery, which is why we offer a 30-day return window for all items in their original condition. Whether you have changed your mind or received a faulty product, our team is here to ensure a seamless recovery process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and including a copy of your packing slip.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing